Refund Policy

As a general principle, here is how we handle requests involving damaged, defective, incorrect, or materially misdescribed products.

Eligibility

As a general principle, a request must be submitted within 30 days after delivery. We do not offer returns or refunds merely because of a change of mind. Include the order number, order email, a clear explanation, and photos or video showing the issue.

Review process

As a general principle, do not send an item back unless we first provide authorization and instructions. We review each request and may ask for additional evidence. If approved, we may provide a replacement or a refund to the original payment method, as appropriate. Processing time after approval can depend on the payment provider. Items sent without authorization may not be accepted.

Contact

Email: opsanna01@gmail.com
Mailing address: 348 E Palace Ave, Santa Fe, NM 87501, United States
Phone: (505) 761-1042